Reviews
State Farm® Agent Danielle Waller
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jordan Stewart
November 3, 2026
"She was phenomenal and been great with helping me getting insurance."
Amanda Caggiano
November 2, 2026
"Autumn was very helpful starting my rental policy"
We responded:
"Thank you so much for your review! We’re so glad Autumn was able to help you get your rental policy started and make the process easy. We appreciate you choosing our office for your insurance needs!"
Felicia BELTON
November 2, 2026
"Lisa is great and she will change ur mood if u in a bad mood call Lisa she will cheer u up with words and insurance"
We responded:
"We love hearing this! Lisa truly has a gift for making people smile, and we're so lucky to have her on our team! Thank you for taking the time to share such kind words. We appreciate you trusting our office with your insurance needs!"
kara childress
October 30, 2026
"autumn is the absolute best person that I have ever spoken to ! she is knowledgeable and so sweet and caring when it comes to helping me with exactly what I need to cover the things I care about most. I look forward to talking with her again!"
We responded:
"Thank you so much for such a wonderful review! Autumn truly has a heart for helping others, and we're so lucky to have her on our team! We love hearing that she made you feel cared for and took the time to make sure the things that matter most to you are protected. We appreciate you trusting our office with your insurance needs and look forward to helping you again!"
Jazmine Davis
October 30, 2026
"I was assisted by Lisa on 10/10/26, when she helped me update some of my personal information over the phone after carefully and methodically verifying my identity. I truly appreciated the thoroughness of this process, especially given the world we live in today.
While assisting me with my initial request, Lisa also took the time to provide additional clarity regarding my policy and inform me of other benefits for which I am eligible.
Thank you, Lisa, for your professionalism, and excellent customer service. I appreciate your assistance!"
We responded:
"Thank you so much for taking the time to share such a thoughtful review! Protecting our customers' personal information is incredibly important to us, so it means a lot to hear that Lisa's attention to detail and thoroughness stood out to you.
We also love that she took the extra time to review your policy and make sure you were aware of the benefits available to you. Lisa truly cares about our customers, and we're so thankful to have her on our team! We appreciate your trust in our office and look forward to continuing to serve you!"
flossie jackson
October 28, 2026
"Mrs Lisa is a great person to work with anyting any situation that I go through she help me with itWe are a family up here at state farm I am happy 😊 😃 I love you so much thank you for all that you do"
We responded:
"Flossie, we are so glad to have you as a part of our State Farm family! I love hearing what a great experience you had had working with Lisa at our office. Thank you so much for taking the time to leave us a review! "
christopher harvell
October 27, 2026
"Autumn took the time to figure out where my policy was not correct. Corrected it and added my wife and I came out ~$120 cheaper between our two separate policies. Overall great experience and extremely helpful. Thanks!"
We responded:
"Thank you so much for the great review! We’re so happy Autumn was able to take the time to review your coverage, make the necessary adjustments, and help you and your wife save money on your auto insurance! We’re lucky to have her on our team, and we truly appreciate you trusting our office with your insurance needs!"
Heather McBride
October 27, 2026
"Jamie is great. She is informative, and friendly. Very helpful. Highly recommend."
We responded:
"Thank you so much for the kind review! We’re so happy to hear that Jamie was able to make your experience a great one! She is such a valued part of our team, and we love hearing that her friendliness and knowledge made a difference. We truly appreciate your recommendation and your trust in our office!"
Olivia Kester
October 26, 2026
"Lisa is exceptional every time I’ve needed to make changes to my auto policy! Thank you Lisa. 🥰🙏🏽"
We responded:
"Thank you so much for the sweet review! We’re so happy to hear that Lisa continues to provide you with such great service! She truly cares about our customers and always goes above and beyond to help. We’re so lucky to have her on our team! Thank you for trusting us with your insurance needs! ❤️"
Malana Hines
October 23, 2026
"Autumn was very knowledgeable and helpful and patient. She followed up with me as requested. As a result I now have home owners and auto insurance in place."
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear that Autumn made the process such a great experience for you with your home and auto insurance! She truly cares about making sure our customers feel informed and comfortable with their coverage. We appreciate you recognizing her patience and follow-through, and we’re so thankful you chose our office for your home and auto insurance needs! ❤️"
Priscilla Holmes
October 22, 2026
"Autumn was GREAT! No pressure and super helpful in getting us the best quote for home, auto and motorcycles. I will highly recommend her"
We responded:
"Thank you so much for the amazing review! We’re so happy to hear that Autumn made the process easy and stress-free! We always want our customers to feel comfortable and confident in their coverage without ever feeling pressured. We’re so lucky to have Autumn on our team, and we truly appreciate you trusting us with your home, auto, and motorcycle insurance needs! Thank you for recommending us! ❤️"
Candace Woodbury
October 21, 2026
"Lisa was very nice and pleasant and was very helpful"
We responded:
"Thank you so much for the kind review! We’re so happy to hear that Lisa was friendly and helpful during your experience with our office! She is such a wonderful part of our team, and we’re lucky to have her! We truly appreciate you taking the time to share your experience and trusting us with your insurance needs! ❤️"
April & Justin
October 21, 2026
"Lisa was amazing and made adding a new car to my policy so easy. Also very kind and nice."
We responded:
"Thank you so much for the kind review! We’re so happy to hear that Lisa was friendly and helpful when adding a new car to your policy! She is such a wonderful part of our team, and we’re lucky to have her! We truly appreciate you taking the time to share your experience and trusting us with your insurance needs! ❤️"
Kasey Holyfield
October 16, 2026
"Alex followed up with me when my current policy was fixing to renew (months later) as promised and made the switch very easy and quick for me! Great experience."
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear that Alex followed through on her promise and made switching your auto insurance easy and stress-free! We take pride in building relationships with our customers and following up when we say we will. We’re lucky to have Alex on our team, and we truly appreciate you choosing our office for your insurance needs! ❤️"
McCauleyHouse
October 16, 2026
"I called to get a quote only. Spoke with Alex Carter and she was amazing and very professional! Ended up switching from liberty mutual to State Farm during the same phone call"
We responded:
"Thank you so much for the amazing review! We love hearing that Alex made such a great first impression and helped make switching to State Farm so easy! We’re so lucky to have Alex on our team, and we truly appreciate you giving our office the opportunity to earn your business. Welcome to our State Farm family"
Barbara Howard
October 15, 2026
"Very friendly. So helpful."
We responded:
"Thank you for the kind review!"
janice mitchell
October 14, 2026
"Very helpful and knowledgeable"
We responded:
"Thank you for the 5 star review!"
Mikaela M
October 9, 2026
"Lisa was exceptional! She was very thorough and explained everything very clearly. I am so glad I called! I really appreciate her taking the time to work everything out with me. Thank you again Lisa!"
We responded:
"Thank you so much for your kind words! We’re so happy to hear that Lisa took such great care of you and made everything easy to understand. She truly cares about making sure our customers feel confident and taken care of. We appreciate you taking the time to share your experience and are so glad you’re part of our State Farm family!"
Ashley McGee
October 9, 2026
"Everyone is always so nice and helpful! Lisa, Hannah & Autumn are amazing! Thank you for everything!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We’re so happy to hear that Lisa, Hannah, and Autumn have made such a positive impression. We’re lucky to have them on our team! We truly appreciate your trust in our office and look forward to continuing to take great care of you! ❤️"
Jennifer Wright
October 9, 2026
"Autumn was awesome!
Very knowledgeable and caring, I’m recommending my friends and colleagues to jump ship and come aboard with SF!"
We responded:
"Thank you so much for the wonderful review! We love hearing that Autumn made such a great impression! She truly cares about helping our customers understand their coverage and find the right protection for their needs. Your willingness to recommend our office to your friends and colleagues means so much to us! We appreciate your trust and are so happy to have you as part of our State Farm family! ❤️"
Arisbhet Garcia
October 8, 2026
"Great customer service"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and are so glad you had a great experience with our team. Providing excellent customer service is always our goal, and we appreciate you choosing our State Farm office! ❤️"
De Ellerbe
October 6, 2026
"Very helpful and patient"
We responded:
"Thank you for the 5 star review!"
Carl Smith
October 6, 2026
"Olive was a breath of fresh air."
We responded:
"Thank you so much for your sweet review! We love hearing that you had such a positive experience with our team. We think she is pretty wonderful, too! We truly appreciate you taking the time to share your experience and are so happy to have you as part of our State Farm family! ❤️"
Crawford Born
October 1, 2026
"Alex Carter was very helpful with my insurance needs!!!"
We responded:
"Thank you so much for the wonderful review! We’re so glad to hear that Alex was able to help you with your insurance needs! Our team takes pride in making insurance easy to understand and ensuring our customers feel confident in their coverage. We truly appreciate you choosing our State Farm office and look forward to continuing to take great care of you! ❤️"
romas cesnavicius
September 30, 2026
"Danielle was quite pleasant to talk to on the phone being courteous and respectful, she was easy to understand speaking clearly and outlined my insurance policies"
We responded:
"Thank you so much for taking the time to leave such a kind review! It was a pleasure speaking with you, and I’m so glad we were able to clearly walk you through your insurance policies and answer your questions. We truly appreciate you trusting our office with your property and auto insurance needs and look forward to continuing to take great care of you!"